joana cerejo
The Anticipatory Design Playbook by Joana Cerejo — a UX guide to designing AI-driven experiences (CRC Press)
The book

The next book you’ll need to design AI that drives real behaviour change.

The Anticipatory Design Playbook: A UX Guide to Design AI-Driven Experiences. Published by CRC Press / Taylor & Francis Group.

“Forecasting can reveal what’s probable. Foresight asks what’s possible. Great AI applications demand both.”
Joana Cerejo, 2025
What’s inside

Part ISetting the Stage

Introduces designers to AI, data science, and machine learning from a design perspective — demystifying how intelligent systems work and building the vocabulary the rest of the book relies on.

Part IIFrom Prediction to Anticipation

What distinguishes anticipatory systems from reactive or merely personalized ones, drawing on behavioral science, temporal reasoning, and foresight techniques.

Part IIIDesigning Anticipatory Systems

Practical frameworks — including the Intent–Workflows–Algorithms model — for building intelligent, user-centered systems.

Part IVDesigning the Experience

The three-phase design process — Anticipate, Imagine, Shape — with tools and patterns for adaptive, ethical, transparent AI.

About the author

I’m a UX lead and researcher specializing in human-centered AI, with a PhD in Digital Media from the University of Porto and over a decade of experience. I’ve led AI-driven design across multiple industries since 2016, and taught and mentored designers since 2013.