Prototyping · Shape
Prototyping · ShapeTrust Calibration
Trust-building features tested across scenarios against Kore's four components of trust: competence, reliability, predictability, benevolence.
Why it matters
Trust that's calibrated, not maximised, avoiding both overtrust (complacency) and distrust (underuse).
The canvas
The worksheet you fill in, as a template. Use it with your team here, or fill it in online in the workspace.
Project Team Date
LowAI capabilityHigh
↑ Trust in the system
What does your system do, and why does it sit there?
My system's primary risk is
- Overtrust
- Distrust
Why? What about the system or context makes this likely?
What design response does this demand?
What
What did the system decide or do?
Why
What factors drove that decision?
What if
What can the user change or override?
app.jcerejo.com · The Anticipatory Design Framework