The framework
03Iterative — Test, refine, and remain open to feedback.
Shape
How do we make it real — and keep it relevant?
Build and refine anticipatory experiences that balance automation with control, calibrate trust, and evaluate against real user outcomes.
Try Shape in the toolkit →03.1
Behavioral Alignment
Who's in control, and when? Match the level of autonomy to the stakes, with clear override and feedback.
- Autonomy Scale (1–10)Soon
- Feedback & Recovery DesignSoon
03.2
Prototyping
How do we build trust? Prototype personalization and the four components of trust.
- Trust CalibrationSoon
- Explanation TypesSoon
03.3
Evaluation
How do we keep it relevant? Measure against user outcomes and re-run over time — this is where AI-UX Score lives.
- AI-UX ScoreSoon
- Interactive EvaluationSoon