Behavioral Alignment · Shape
Behavioral Alignment · ShapeFeedback & Recovery Design
Feedback loops and recovery mechanisms that keep the user aware of system state and able to act, especially during errors and failures.
Why it matters
Meaningful, real-time feedback and accessible recovery paths, so control is preserved when things go wrong.
The canvas
The worksheet you fill in, as a template. Use it with your team here, or fill it in online in the workspace.
Project Team Date
What must the user always be able to see about the system's state?
Failure 1
What breaks?
User error or system failure?
What feedback does the user get, and when?
How does the user regain control: undo, roll back, hand back, override?
Failure 2
What breaks?
User error or system failure?
What feedback does the user get, and when?
How does the user regain control: undo, roll back, hand back, override?
Failure 3
What breaks?
User error or system failure?
What feedback does the user get, and when?
How does the user regain control: undo, roll back, hand back, override?
How will you test recovery in a real-time context?
app.jcerejo.com · The Anticipatory Design Framework